FAQs
Indian Vegetarian Homemade Food, Meals Delivered to Your Doorsteps
• What types of food do you offer?
• We offer a delectable selection of Indian and Punjabi cuisine. Our menu is exclusively vegetarian, featuring a variety of homemade dishes prepared with love and care. We provide options like Low-FODMAP, Whole 30, Paleo, Vegan, and Vegetarian dishes.
• How can I place an order?
• Ordering from us is easy! We offer delivery services, and pre-ordering is required to get your meal delivered to your doorstep. Please note we do not offer pickup or dine-in options.
• What days do you deliver?
• We deliver on three days of the week: Tuesday, Thursday, and Sunday.
• What are your delivery hours on those days?
• Our delivery hours are between 11:00 AM and 3:00 PM on your selected delivery days.
• Where do you deliver?
• We deliver to New York City's five boroughs and Long Island, New York. If you're within our delivery area, we'll bring your meal right to your location.
• What can I do to report damage or have any complaints related to order?
• At Salt & Pepper, we are dedicated to providing you with exceptionally healthy and delicious meals. However, we recognize that, like anyone else, we can make mistakes. Your feedback is not only invaluable to us but also serves as a source of inspiration and a learning opportunity. We take immense pride in our commitment to customer service and delivering quality meals.
If you encounter any issues, damage, or packaging errors, please don't hesitate to get in touch with us. You can reach out to us via email at [email protected] or by text/sms to (516) 618-8428 with your concerns. Rest assured, we will go to great lengths to address and resolve any problems you may encounter. Your satisfaction is our priority, and we are here to assist you promptly.
If you encounter any issues, damage, or packaging errors, please don't hesitate to get in touch with us. You can reach out to us via email at [email protected] or by text/sms to (516) 618-8428 with your concerns. Rest assured, we will go to great lengths to address and resolve any problems you may encounter. Your satisfaction is our priority, and we are here to assist you promptly.
• Do you offer catering services for special events?
• Yes, we specialize in catering for special events! Whether it's a family gathering, corporate event, or any other occasion, you can contact us by phone or submit a catering form on our website. We'll be happy to discuss your catering needs and provide a memorable dining experience.
• What payment methods do you accept?
• We accept payments by credit card and debit card through Stripe, a secure payment processing platform.